Example 3: Internal Docent Evaluation Form

Sample Docent Pocket Tour Reference courtesy of the Minneapolis Institute of Arts, Minneapolis, MN.

Download the original form as a Word document.


The Minneapolis Institute of Arts

Museum Guide Programs

TOUR EVALUATION

 

Name                                                                           Date                            Evaluator                  

Tour title                                                                                 Intended audience                          

Time                     to                             

 

Yes      No       See comments    PREPARATION: Did the docent or guide…


___      ___         ___                        Check the bi-weekly schedule to find out about other tours that day?

 

___      ___         ___                        Walk the planned tour route the day of the tour to check the status of objects planned?

 

___      ___         ___                       Arrive early and begin the tour on time?

 

INTRODUCTION: Did the docent or guide…

___      ___         ___                      Introduce him/herself to the visitors gathered for the tour?

 

___      ___         ___                      Exhibit a welcoming, confident, and enthusiastic attitude?

 

___      ___         ___                     Give a general introduction to the museum and review museum rules?

 

___      ___         ___                    Present a theme or purpose for the tour?

 

COMMUNICATIONS: Did the docent or guide…

 

___      ___         ___                     Use voice in a clear and audible manner?

 

___      ___         ___                     Have a rapport with the group?

 

___      ___         ___                    Appear at ease and enthusiastic?

 

___      ___         ___                    Make eye contact with the audience?

 

___      ___         ___                   Allow time for looking in silence?

 

___      ___         ___                    Stand next to objects, face the audience, and follow the “one foot rule”?

 

___      ___         ___                    Notice group reactions and adjust to interest levels, attention span, and language skills?

 

___      ___         ___                    Review, summarize, or paraphrase during the discussion?

 

Yes      No       See Comments                  CONTENT AND TECHNIQUES: Did the docent or guide…


___      ___         ___                 Know the tour route and organize the tour well?

 

___      ___         ___                Make the theme clear throughout the tour?

 

___      ___         ___              Choose objects that supported the theme and provided a well-balanced tour?

 

___      ___         ___             Refer back to objects visited earlier in the tour?

 

___      ___         ___              Use open-ended questions to engage visitors?

 

___      ___         ___             Vary the pace of the tour (integrate inquiry, lecture, props/visual aids)?

 

___      ___         ___            Use transitions to make a cohesive presentation?

 

___      ___         ___           Compare, contrast, and put objects in context?

 

___      ___         ___           Exhibit flexibility in object selection when other tour groups were in the same gallery?

 

___      ___         ___            Present accurate information in an organized and respectful fashion?

 

___      ___         ___          Use consistent and accurate pronunciation?

 

___      ___         ___          Allot time well and complete the tour in approximately one hour?

 

___      ___         ___         Provide a conclusion that summarized key ideas and encouraged further exploration?

 

COMMENTS:

 

 

                                                                                                                                                           

Tour discussed                                      Date                

Evaluation form mailed                                    Date