Example 3: Internal Docent Evaluation Form
Sample Docent Pocket Tour Reference courtesy of the Minneapolis Institute of Arts, Minneapolis, MN.
Download the original form as a Word document.
The Minneapolis Institute of Arts
Museum Guide Programs
TOUR EVALUATION
Name Date Evaluator
Tour title Intended audience
Time to
Yes No See comments PREPARATION: Did the docent or guide…
___ ___ ___ Check the bi-weekly schedule to find out about other tours that day?
___ ___ ___ Walk the planned tour route the day of the tour to check the status of objects planned?
___ ___ ___ Arrive early and begin the tour on time?
INTRODUCTION: Did the docent or guide…
___ ___ ___ Introduce him/herself to the visitors gathered for the tour?
___ ___ ___ Exhibit a welcoming, confident, and enthusiastic attitude?
___ ___ ___ Give a general introduction to the museum and review museum rules?
___ ___ ___ Present a theme or purpose for the tour?
COMMUNICATIONS: Did the docent or guide…
___ ___ ___ Use voice in a clear and audible manner?
___ ___ ___ Have a rapport with the group?
___ ___ ___ Appear at ease and enthusiastic?
___ ___ ___ Make eye contact with the audience?
___ ___ ___ Allow time for looking in silence?
___ ___ ___ Stand next to objects, face the audience, and follow the “one foot rule”?
___ ___ ___ Notice group reactions and adjust to interest levels, attention span, and language skills?
___ ___ ___ Review, summarize, or paraphrase during the discussion?
Yes No See Comments CONTENT AND TECHNIQUES: Did the docent or guide…
___ ___ ___ Know the tour route and organize the tour well?
___ ___ ___ Make the theme clear throughout the tour?
___ ___ ___ Choose objects that supported the theme and provided a well-balanced tour?
___ ___ ___ Refer back to objects visited earlier in the tour?
___ ___ ___ Use open-ended questions to engage visitors?
___ ___ ___ Vary the pace of the tour (integrate inquiry, lecture, props/visual aids)?
___ ___ ___ Use transitions to make a cohesive presentation?
___ ___ ___ Compare, contrast, and put objects in context?
___ ___ ___ Exhibit flexibility in object selection when other tour groups were in the same gallery?
___ ___ ___ Present accurate information in an organized and respectful fashion?
___ ___ ___ Use consistent and accurate pronunciation?
___ ___ ___ Allot time well and complete the tour in approximately one hour?
___ ___ ___ Provide a conclusion that summarized key ideas and encouraged further exploration?
COMMENTS:
Tour discussed Date
Evaluation form mailed Date