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Roca L. Harding and Lois S. Raphling

Knowing What’s Expected: Position Descriptions & Volunteer Agreements for Docents

As a docent program grows, how can changes in training and touring, expectations be incorporated without confusion or conflict? How can a docent program effectively clarify docent responsibilities and privileges and at the same time avoid misconceptions? If there are changes in staff, as well as changes in docent and …